1. Send us your request directly from the website. 2. Send us an inquiry to our email. 3. Give us a call.
How to pay your order?
We mainly use T/T bank transfer, also we paypal, western union, credit card. Once we confirm your order, we will send you the payment detail at the quotation.
What is the ETA?
Usually you can receive the package in 7days after we receive your payment. For the electrical equipment and machine, will need longer time, depends on the transportation method (Sea shipping will need about 30days, airway will need about 7-14days).
Is the product you sell have certificate?
All the product we sell are meet the relavent international standard requirement. If you need a third party certificate, please tell us, and we can send the product to ISO calibration facility (issue the certificate will need extra cost.)
What are the shipping methods?
For the normal package, we mainly use DHL, FEDEX, UPS. The delivery time is fast and package usually get well secured.
For the big size package, we use AIR WAY, SEA WAY and RAILWAY. The delivery time will be around 2-4 weeks.
How long is the warranty?
All the products we sell share 1 year warranty, some particular products may have longer period.
Where do we manufacture our product?
All the products we sell are manufactured at China.
Do you have customized service?
We provide OEM and ODM service, please contact us if you need customized product.
What is the language for the equipment?
For the equipment and machine we sell, usually they will have 2 languages: english and chinise.
For the description paper, they will come in english language.
